TERMS & CONDITIONS
At Host 2 internet., we value our customers and wish to
provide them with a positive experience. To offer you
the best service possible, all customers need to follow
the same rules and guidelines. These policies are
intended to make Host 2 internet 's Service available to
all our customers as consistently and efficiently as
possible.
User-Supplied Content
All services may be used for lawful purposes only.
Through Host 2 internet.'s Service, you may have access
to chat areas, bulletin boards, web pages, email, or
other services that enable you to send or post materials
("content") and make that content available to others.
You must not submit, publish, or display on the Network
any defamatory, inaccurate, abusive, obscene,
infringing, or threatening content. In addition, you may
not submit, publish, or display any content that
violates any US Federal, State, or Local law. You are
solely responsible for the content you make accessible
through the Host 2 internet. Network. You may not use
the Service to assist any other person or entity to
violate any Federal, State, or Local laws, ordinances,
or regulations.
Host 2 internet. is not obligated to monitor the network
to examine available content. You hereby acknowledge
that if we are made aware of content that is determined
to be, in its sole discretion, unacceptable,
undesirable, offensive, indecent, obscene, excessively
violent or otherwise objectionable, Host 2 internet. has
the right, but not the obligation, to edit, remove or
deny access to such content. Host 2 internet. may
disclose any content or records concerning customer's
account as required to satisfy any law, regulation,
governmental request or court order.
Sites that promote any illegal activity or content that
may be damaging o Host 2 internet.'s servers or any
other server on the Internet are strictly prohibited.
Links to such materials are also prohibited. In
addition, any site selling or promoting bulk email
service is not allowed. Below are some examples of
non-acceptable content or links:
" Pirated Software (Warez) - Any software that is
copyrighted and not freely available for distribution
without cost; i.e. ROMs, ROM Emulators and MPEG Layer 3
files (MP3).
" Copyright Violations - Violation of copyrights held by
individuals and corporations or other entities can
result in civil and criminal liability for the
infringer.
" Hacking/Phreaking - Includes sites with material,
links, or resources for hacking, phreaking, viruses,
anarchy, or any type of site that promotes or
participates in willful harm to Internet sites or
providers.
Network Security
Customers may not use the Host 2 internet. Network with
an attempt to circumvent user authentication or security
of any host, network, or account. This includes, but is
not limited to, accessing data not intended for the
customer, logging into a server or account the customer
is not expressly authorized to access, password
cracking, probing the security of other networks in
search of weakness, or violation of any other
organization's security policy. Customers may not
attempt to interfere or deny service to any user, host,
or network. This includes, but is not limited to,
flooding, mail bombing, or other deliberate attempts to
overload or crash a host or network. Host 2 internet.
will cooperate fully with investigations of violations
of systems or network security at other sites, including
cooperating with law enforcement authorities in the
investigation of suspected criminal violations. Users
who violate system or network security may incur
criminal or civil liability.
CGI Scripts
Each Host 2 internet. account comes fully equipped with
its own pre-configured CGI-Bin. Customers are free to
use any CGI-scripts provided with their account or add
any additional ones they require. Any CGI-scripts deemed
to be adversely affecting the server performance or the
network integrity may be shut down without prior notice.
CGI-script sharing with domains not hosted byHost 2
internet. is not allowed.
Chat Rooms
Host 2 internet. prohibits its customers from installing
outside chat rooms on their domain, as these tend to be
a resource problem. Host 2 internet. does provide its
customers a choice of Java chat rooms to choose from for
a nominal monthly charge. These chat rooms were designed
to meet the growing needs of customers and function
without hindering the performance of the servers for
others.
Server Resources
Any account that uses a high amount or unfair amount of
server resources (such as, but not limited to CPU time,
memory usage, and network resources) will be given an
option of either upgrading their service level or
reducing the resource used to an acceptable or fair
level. Fair/unfair will be based on the plan price
compared to the percentage of the server the account is
consuming.
Background Running Programs
Background daemons in general are prohibited. Host 2
internet. will consider requests on a per-application
basis. If allowed, extra charges will be assessed based
on resource requirements for system maintenance.
IRC
Host 2 internet. currently prohibits its customers from
operating IRC or IRC Bots on any of the servers in the
Host 2 internet. Network.
Commercial Advertising/Mass Mailings/UCE/SPAM
You must not use the Host 2 internet. Network, Host 2
internet. equipment or any Host 2 internet. email
address in connection with the transmission of spam,
flames, mail bombs, or substantially similar,
unsolicited email messages. Your domain may not be
referenced as originator, intermediary, or reply-to
address in any of the above. This prohibition extends to
the sending of unsolicited mass mailings from another
service that in any way implicates the use of the Host 2
internet. Network, Host 2 internet. equipment or any
Host 2 internet. email address. A message is considered
unsolicited if it is posted in violation of a newsgroup
charter or if it is sent to a recipient who has not
requested or invited the message. For purposes of this
provision, merely making one's email address accessible
to the public will not constitute a request or
invitation to receive messages. If you are found to have
spammed, without warning, Host 2 internet. reserves the
right to disable your domain/terminate your account. In
addition, Host 2 internet. may impose a $100 penalty for
each spam policy violation. Host 2 internet. solely
reserves the right to refuse or cancel service to known
spammers. Lastly, Host 2 internet. reserves the right to
determine what violates this policy. As such, any
violation may result in cancellation of services without
refund.
Distribution and/or Transmission of Obscene or Indecent
Speech or Materials
Violation of indecency and obscenity laws can result in
criminal penalties.
Technical Support Boundaries
Host 2 internet. does provide 24/7/365 Technical Support
to all its Resellers and direct clients. However, we do
not provide support to your clients or your resellers.
Host 2 internet. does not provide Technical Support or
help with programming, HTML code, custom programming and
3rd Party Software, whether installed or pre-installed
on your computer or our server.
Intellectual Property Rights
Material accessible to you through Host 2 internet.'s
Services may be subject to protection under the United
States or other copyright laws, or laws protecting
trademarks, trade secrets or proprietary information.
Except when expressly permitted by the owner of such
rights, you must not use the Host 2 internet. Service in
a manner that would infringe, violate, dilute or
misappropriate any such rights, with respect to any
material, which you access or receive through the Host 2
internet.Network. If you use a domain name in connection
with the Host 2 internet. Service or similar service,
you must not use that domain name in violation of any
trademark, service mark, or similar rights of any third
party.
Defamation
Defamatory speech distributed over the Internet can
result in civil liability for the defamer.
Domain name
Domain registration/renewal for domains we register on
your behalf. Discounts or free promotions for domain
registrations/renewals are extended during your hosting
period with us only. Once your hosting account is
cancelled or expires, if you choose to change domain
registrars or hosting providers, the difference between
the amount paid for your domain to us and the actual
full cost for the domain at the full price since the
original registration date is due before we will release
the domain.
Refusal of Service
Host 2 internet. reserves the right at its sole
discretion to refuse or cancel service. Violation of any
of Host 2 internet.'s Rules and Regulations could result
in a warning, suspension, or possible account
termination. Accounts may be terminated for any or no
reason at all without any prior notice to the customer.
Accounts terminated due to policy violations will not be
refunded.
Indemnification
Customer agrees that it will protect, indemnify, save
and hold Host 2 internet. harmless from any and all
stipulations, liabilities, losses, expenses and claims,
including but not limited to reasonable attorney's fees
assessed against Host 2 internet., its agents,
customers, officers, employees, officers, shareholders,
directors and administration that may arise or result
from any service provided or performed or agreed to be
performed or any product sold by it's customers, agents,
employees, officers, shareholders, directors, or
assigns. Customer agrees to defend, indemnify and hold
Host 2 internet. harmless against liabilities arising
out of; (1) any injury to person or property caused by
any products sold or distributed in association with
Host 2 internet.'s Services; (2) any material furnished
by customer infringing or allegedly infringing on the
proprietary rights of a third party; (3) copyright,
trademark patent, or other intelluctual property
violation and any defective products sold to a customer
fromHost 2 internet.'s Services.
Waiver
Customer agrees that the waiver of any breach, or the
failure to enforce these terms and conditions, at any
time, shall not in any way affect, limit, or waive the
right of Host 2 internet. to thereafter to enforce and
compel strict compliance by the other party regarding
any of these terms and conditions.
Severance
If any one or more sections of these terms and
conditions should ever be determined to be illegal,
invalid, or otherwise unenforceable by reason of any
law, statute, regulation, or public policy, then, to the
extent and within the jurisdiction in which the section
is illegal, invalid, or otherwise unenforceable, the
section shall be limited or severed and deleted from
these terms and conditions, and the remaining sections
of these terms and conditions shall survive, remain in
full force and effect and continue to be binding, and
shall not be affected except as may be necessary to make
sense of these terms and conditions, and shall be
interpreted to give effect to these terms and conditions
to retain validity of these terms and conditions.
Governing Law, Jurisdiction, and Venue
The validity, interpretation, construction and
performance of this agreement shall be governed by the
laws of the State of New Jersey. The New Jersey state
courts of Hudson County, New Jersey (or, if there is
exclusive federal jurisdiction, the United States
District Court for the District of New Jersey) shall
have exclusive jurisdiction and venue over any dispute
arising out of this agreement, and customers hereby
consent to the jurisdiction of such courts.
Customer's Sole Remedy
Host 2 internet.'s entire liability and Customer's
exclusive remedy shall be the refund of up to thirty
(30) days of service.
Limitation of Liability
CUSTOMER ACKNOWLEDGES AND AGREES THAT THE CONSIDERATION
WHICH Host 2 internet. IS CHARGING HEREUNDER DOES NOT
INCLUDE ANY CONSIDERATION FOR ASSUMPTION BY Host 2
internet. OF THE RISK OF CUSTOMER'S CONSEQUENTIAL,
PUNITIVIE, SPECIAL OR INCIDENTAL DAMAGES WHICH MAY ARISE
IN CONNECTION WITH CUSTOMER'S USE OF THE SOFTWARE AND
DOCUMENTATION. ACCORDINGLY, CUSTOMER AGREES THAT Host 2
internet. SHALL NOT BE RESPONSIBLE TO CUSTOMER FOR ANY
LOSS-OF-PROFIT, INDIRECT, INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL PUNITIVE DAMAGES ARISING OUT OF THE USE OF
THE SERVICE OR DOCUMENTATION. Any provision herein to
the contrary notwithstanding, the maximum liability of
Host 2 internet. to any person, firm or corporation
whatsoever arising out of or in the connection with any
license, use or other employment of any service
delivered to Customer hereunder, whether such liability
arises from any claim based on breach or repudiation of
contract, warranty, tort or otherwise, shall in no case
exceed the actual price paid to Host 2 internet. by
Customer for thirty (30) days of service whose license,
use, or other employment gives rise to the liability.
The essential purpose of this provision is to limit the
potential liability of Host 2 internet. arising out of
this agreement. The parties acknowledge that the
limitations set forth in this agreement are integral to
the amount of consideration levied in connection with
the license of the services and documentation and any
services rendered hereunder and that, were Host 2
internet. to assume any further liability other than as
set forth herein, such consideration would of necessity
be set substantially higher.
Satisfaction Guaranteed:
Host 2 internet. offers a money back guarantee on our
web hosting services for the first 30 days of service.
If you are not completely satisfied with our web hosting
services within the first 30 days of service provided,
you will be given a full refund of the hosting amount
excluding setup fees, domain registration fees and
overages.
Disputes:
All payments after the first 30 days of service to Host
2 internet. are nonrefundable regardless of reason or
usage. Any incorrect, overcharges or billing disputes
must be reported within 60 days of the time the charge
occurred. If you dispute a charge to your credit card
issuer that, at Host 2 internet.'s sole discretion is a
valid charge under the provisions of the TOS, you agree
to pay Host 2 internet. an "Administrative Fee" of $100
per dispute.
Customer Requested Cancellation:
Customer agrees to notify us of request to cancel at
least 15 days prior to the next bill date. When
canceling two (2) or more dedicated servers within any
given 30 day period, customer agrees to notify us of
request to cancel at least 30 days prior to the next
bill date. When canceling ten (10) or more dedicated
servers within any given 30 day period, customer agrees
to notify us of request to cancel at least 60 days prior
to the next bill date.
Customer Abuse
We have zero tolerance for abusive language and/or
abusive behavior towards our company and/or service we
provide and/or our employees. Any customer deemed at our
sole discretion to be abusive to our company and/or
service we provide and/or our employees will result in
immediate irrevocable account termination without any
refund. Furthermore, posting negative feedback on any
public forum about our company and/or our employees
before submitting a ticket to our 'Feedback' department
to discuss your issue will result in immediate account
termination without any refund. Although it is your
right to post feedback without discussing your issue
with us first, it is undoubtedly unfair and
unprofessional not to, which is not the type of client
we want to deal with. We have the utmost respect for all
of our clients, and are more than fair with all of our
clients. We will do anything and everything possible to
keep all of our clients satisfied. But in the unlikely
event you are not satisfied, all that we ask is to
discuss your issue with our 'Feedback' department first.
Backups
Backups are not included as part of any service. It is
the customer's sole responsibility to make backups and
save them elsewhere off server. Availability of server
backups is not guaranteed and we are not responsible for
loss of customer data. Customers are advised to make
backups of the information they store on our servers on
a regular basis. Our Control Panel provides tools that
allow customers' to make data backups, download data,
download backups, etc.
Force Majeure
If either Party shall be prevented from performing any
portion of this Agreement (except the payment of money)
by causes beyond its control, including labor disputes,
civil commotion, war, governmental regulations or
controls, casualty, inability to obtain materials or
Service(s) or acts of God, such Party shall be excused
from performance for the period of the delay and the
time for such Party's performance shall be extended for
a period of time equal to the duration of such delay.
Notwithstanding anything to the contrary contained in
these terms of service and policies, Host 2 internet.
shall not be liable in any manner to the extent its
performance is delayed by any event or cause beyond the
control of Host 2 internet. including without
limitation, fire, explosion, storm, flood, electrical
blackout, heat or col, war, rebellion, terrorist act,
insurrection, riot, strike, breakdown or accident to
machinery, or compliance with the order of any
governmental authority.
Disclaimer
Host 2 internet. WILL NOT BE RESPONSIBLE FOR ANY DAMAGES
YOUR BUSINESS MAY SUFFER. Host 2 internet. MAKES NO
WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED FOR
SERVICES WE PROVIDE. Host 2 internet. DISCLAIMS ANY
WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. THIS INCLUDES LOSS OF DATA RESULTING FROM
DELAYS, NON-DELIVERIES, FAILED BACKUPS, FAILED HARDWARE,
WRONG DELIVERY, AND ANY AND ALL SERVICE INTERRUPTIONS
CAUSED BY Host 2 internet. AND ITS EMPLOYEES,
DATACENTER, CONTRACTORS. Host 2 internet. RESERVES THE
RIGHT TO AMEND OR UPDATE THESE POLICIES WITHOUT NOTICE.
Failure to follow any terms and conditions may result in
account deactivation or termination without notice. Host
2 internet. furthermore expects that its customers who
provide Internet services to others will fully comply
with all applicable laws concerning the privacy of
online communications. A customer's failure to comply
with those laws will violate this policy. Finally, Host
2 internet. wishes to emphasize that in accepting
services, customers indemnify Host 2 internet. for the
violation of any law or Host 2 internet. policy, that
results in loss to Host 2 internet. or the bringing of
any claim against Host 2 internet.. This means that if
Host 2 internet. is sued because of activities of the
customer that violate any law, or this policy, the
customer will pay any damages awarded against Host 2
internet., plus costs and reasonable attorneys' fees.
Confidentiality Statement
We at Host 2 internet. insure that all personal
information submitted to us in processing your order and
for billing purposes, etc., including but not limited
credit card information, will be kept strictly
confidential and used solely by Host 2 internet., its
representatives, independent contractors, and employees,
for the purposes for which it was intended, for the
benefit of the subscriber and which comply with all
safeguards under federal and applicable state law. We
agree not to share or release such information to any
individual, entity, or third party, without the consent
of the subscriber, except as required by law, regulation
or governmental authority. All information provided to
us by the subscriber is properly stored and handled at
all times by authorized Host 2 internet. staff members
only.
Although we try to maintain a very high service
availability, the services provided are not designed for
mission critical use, and should not be used for such
purposes. Our services should only be used for
fault-tolerant purposes which allow for failure. If any
terms or conditions are failed to be followed it will
result in grounds for immediate account deactivation.
